Godrej
Wrong delivery

Order dt 08.12.borivali (W) showroom.cust.code 93SR4B-Unique ref. No.4B002904.Delivered on 28.12.2010. installation- 29.12.2010. The fixing of sofa was done with great difficulty after nearly two hours and Surprisingly the covers/upholstery was not of the accurate size. It was of two seater. We lodged complain on 31st .2 days nothing happened.today on inquiry i was told that it will take 15 days for replacing the covers being out of stock. After waiting patiently for 20 22 days for the new sofa of Godrej a so called reliable and prestigious brand such kind of service and mistakes are not expected. are we expected to keep this uncomplete uncovered skeleton at our home for 15 days more? Is this for what we spared Rs.31000/-? and who will be responsible for the scratches or any damages to the existing nylone cover that may occur during these waiting period? such scratches may occur only because it is in uncomplete condition. Why should we suffer for your such silly mistakes?

Company: Godrej
Country: India
State: Puducherry

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