Godrej
Very low quality product and horrible after sale service

I bought godrej interio florid bed 8 months back and the head rest section had broken twice during this period.

The quality of the product is very low and hence the head rest is breaking repeatedly

I had mailed multiple times to the following customer service Id but didn't get any response or at-least a acknowledgement from them

nterio@godrej.com,

smartcare@godrej.com

It has been around 3 months and my problem has still not been resolved.

Today another part broke down :)

I am really shocked for getting such a low quality product from Godrej.

The after sale service is just horrible.

I will definitively not buy and recommend and Godrej product to my family members and friends.

Below are the service request numbers

SR#452008 - The part got replaced after 2 months

SR#440943 - Same problem has reoccurred. Again the same part needs to be replaced.

Company: Godrej
Country: India
State: West Bengal
City: South 24 Parganas

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