HomeTown
Bad service and furniture

I have purchased a Dining set, Sofa set and a Center Table from Home town.

1.Dining set - Made in China-which I was never informed at the time I was making the purchase or any where written.

2.There were broken fitments which were supporting the base glass.

3.Seats were not screwed properly by the person who installed the seats and screws would fall because they were loose.

4.Sofa Set was torn from the front and I had to give it back as I could not take the delivery.

5.Center Table- Polish is scraped.

People who are sent for installing the furniture are untrained and don't know how to talk to people. The person who came first time misbehaved with my elderly parents and the person who came second time misbehaved with me and my parents again.

Service people don't get back in time and do not give a clear indication as to when will the furniture will be delivered, Its been more than 1 month and I still haven't got my full furniture... I am sorry I am thoroughly disappointed and if possible I need a refund of my money.

Company: HomeTown
Country: India
State: Delhi
City: East Delhi

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