3 Wardrobes
Housefull Furniture - Non delivery of goods after payment, pathetic customer care and service

Furniture & Equipment

I think I've been too late to read these complaints from all these customers, and now I regret not knowing how PATHETIC Housefull is before making a purchase. I purchased 2 wardrobes from your Andheri retail store in Mega Mall on 24th June the delivery was supposed to be made on 10th July. since the delivery wasn't made on 10th, 11th, 12th, 13th, and neither a call from your store regarding the delivery, I decide to call customer care to know what's wrong with my delivery. But what do you know? I keep calling for hours, LITERALLY HOURS YOU HEAR ME? and NO ONE answers the call. so I decide to head to the store where I purchased my product from, where I demand to speak to the manager, but in fact they lie to me saying their head office is in Seepz, when I got back home and searched the net for their head office, it was the same place where I made my purchase from, so now they're FRAUDS and LIARS. Then I get a call saying my goods will be delivered on 16th July. I waited, and the goods were delivered on 18th July. But this is not over yet, another twist in the tale by Housefull, 1 of the doors and mirrors of the wardrobes were BROKEN. So they say the replacement will be done within 2 days, at this point I was like "Yeah Right" cause by now I was aware of housefull's DISGUSTING SERVICE and CONSISTENT LIES. Its 1st August today, almost 15 days after the replacement should have been done, but I HAVE STILL NOT RECEIVED THE REPLACEMENT.

I am never recommending ANYONE, even my ENEMIES to purchase any goods from you. I don't even expect to get a reply from you for this complaint, but I've typed this just to vent out my frustration towards you some place where I can, and hopefully someone will read this before buying any products from you.


Company: 3 Wardrobes
Country: India
State: Maharashtra
City: Mumbai Suburban
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