Indiatimes Shopping
Product not received

I ordered a Ultrasonic nebulizer on 13-Jul and still waiting for the product to tbe delivered. Whenever i call customercare of indiatimes shopping, they say they have noted down the complaint and ask me to wait for 48 hrs. This happened 4-5 times. I paid indiatimes through ICICI netbanking (full payment) Rs. 4740.00 including shipping charges.

On the website it is updated as "Delivered" with AWB #40322064414 Blue dart. I called up the Blue dart customer care quoting the AWB bill number. Thye told me that the AWB # is for a different person and different address. I again called up indiatimes customercare. Again the same answer... wait for 48 hrs. I aked them write the enite update in an email and send me... till now they have not sent me any mail. I feel like got cheated. Now that the order no says "Delivered", i dont know how to take up this complaint. Can you please help?

Company: Indiatimes Shopping
Country: India
State: Karnataka
City: Bangalore

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