Maxbupa
No proper notification/feedback

One month back I made online enquiry for Maxbupa Medical Insurance. Within 5 min I got call from their Delhi team and encourage me to buy their product. Minimum 10-15 times they called me for buying their policy. Finally I decided to buy policy. They helped me on call to buy it online because I have credit card. Finally I thought I got my medical insurance.

I waited for 3-4 weeks but no email, no mail, no single call regarding policy document.

Finally after 4 week I called on their toll free number, luckily I had stored my Application Number/customer Number. On calling they told me that my policy has been rejected.

I don't have issue with the rejection but at least they should inform me by mail, email or sms.

If they can call, sms, mail, email me 10-15 times before buying then why they could not inform me the status of my policy once only?

Why were they waiting for my call?

Company: Maxbupa
Country: India

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