Apollo Munich
Declination of Mediclaim

Hi there, I'm 36 yrs. of age having mediclaim policy by Apollo Munich (DKV) from past 2 years.

I’m suffering from High Blood Pressure from past 3-4 months, yesterday while I was in office I started sweating a lot with pain in head & chest, Straightaway I went to the Hospital (Emergency) & doctors asked me to get admitted Immediately, as I have the personal mediclaim policy hence I didn’t hesitate to get admitted, while doctors where examine me and send fax to claim the medical insurance, the APOLLO MUNICH decline my case, as per them my case is not that serious & I should not be get admitted for that.

I spend two days in hospital & have to pay the amount from my own pocket?

Kindly explain, is it my fault if doctor ask me to get admitted immediately, or should I supposed to call Apollo Munich and ask them whether to get admitted or not?

Please help

Vishal Bhatnaga

Company: Apollo Munich
Country: India
State: Haryana
City: Gurgaon

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