Bagittoday/Indiatimesshopping
Online Complaint/ Refund not received
- 09-16-2010
- 348
Online Complaint/ Refund not received
Please see the details of my order and membership details below. This reply is dated 1 month back.
It has been over 2 months since I placed the order; a month back they said the product is out of stock and so I requested for refund. They did acknowledge the request and I've been following up ever since (over 1 month now). However, I've not got it yet. I tried calling on their number many a times just to hear the recorded message over and over again every time.
Please provide any information to redirect my complaint!
Thanks!
Vijay
From: ordersb
Subject: RE: Billing Id: 998591538
To: "'vijay kumar'"
Date: Friday, 13 August, 6:03 PM
Dear member,
We apologize for the inconvenience caused to you.
With reference to your mail we would once again like to inform you that the order MTV KIT contents which you have ordered vide order number 0GA100020618 are out of stock. Request you kindly wait for few days. We would dispatch the order as soon as possible once available in the stock.
Kindly note down your membership no ITBC10418173 for future reference.
We will be happy to render any further assistance or clarification that you may require.
Your valuable association with Bag it today Club is prestigious for us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us offers@bagittoday.com or orders@bagittoday.com or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Lalit
BagittodayTeam
Company: Bagittoday/Indiatimesshopping
Country: India
State: Karnataka
City: Bangalore