Bag It Today (The India Today Group)
Cancellation of order and Refund of money

I had made a payment of Rs24999/- by debit card for the order no1005058202 dated 12/4 for online purchasing of some products due to some false commitments were made over phone to me by sales department regarding shortlisting for some contest to be held in Delhi between May15-20 for which I will surely get a prize of not less than 5 lakhs. For this I will receive call from the indiatoday on May 1.But their order processing/order confirmation department on the same day told that there is no such offer. Immediately I cancelled the order. But even then they processed the order as per the sms I received. I had filed a complaint for cancellation of order at customercare phone0120-4112424 and my complaint number was 127326 dated 13.4.2011. Later, I filed further complaint on 18.4.2011 and complaint no. was 133982 for cancellation of order. On 22.4.2011 I received a sms on mobile that your order has been processed and you will get your product by Bluedat courier. Then on 22.4.2011 I filed another complaint over phone and my complaint number is 142334. After so many complaints the company response is very poor. They are just cheating the people over phone and creating a big doubt in the minds of people for online purchasing. Kindly take some appropriate action in this regard so that I can get my refund on time and a strong action should be taken against such companies and their employees who just to secure their commission or targets fooling the people and hurting the sentiments of buyers.

Name: Manmeet Singh, Indore

Mobile : 09893245170

Company: Bag It Today (The India Today Group)
Country: India
State: Madhya Pradesh
City: Indore

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