B
Games on demand

MY TELEPHONE NO.IS 040-24075703 BY MISTAKE MY SON HAS DOWN LOADED THE BSNL GAMES WHEN THE TRIAL FREE PERIOD WAS THERE AND IMMEDIATELY I REQUESTED TO DEACTIVATE THE GAMES AND UNSUBSCRIBE.SEVERAL TIMES I REQUESTED FOR THIS. WE HAVE NOT SEEN THE GAMES FROM THAT DAY ONWARDS. CONTINUOUSLY REQUESTED FOR DEACTIVATION OF THE GAMES AND CANCELL FOR MORE THAN 10 DAYS. IT IS TO MY SURPRISE THAT AN AMOUNT OF RS.200/- CHARGED IN THE BILL FOR GAMES ON DEMAND BY THE BSNLIN MY BILL DATED 6-2. PREVIOUSLY THE BSNL CALLED ME AND SAID PRIOR TO DOWNLOAD THAT GAMES IS FREE FOR ONE MONTH . WE EVEN DID NOT OPEN THE GAMES FROM THE DAY ONE, BUT THE BSNL CHARGED 200/- IN BILL DATED 06-02. EVEN AFTER AFTER SCORES OF REQUESTS THAT WE ARE NOT INTERESTED IN GAMES AND REQUESTED TO DEACTIVATE THE GAMES .THE REQUESTS FOR DEACTIVATION AND UNSUBSCRIBE IS VALIED TILL THIS DAY. THIS IS NOT ONLY A COMPLAINT BEFORE THE BSNL BUT ALSO BEFORE THE CONSUMER FORUM.PLEASE CANCEL THE BILL OF RS.200/- AND DEACTIVATE THE GAMES . I AM NOT INTERESTED IN THE GAMES.PLEASE ACKNOWLEDGE THE RECEIPT OF THIS COMPLAINT.

Company: B
Country: India
State: Andhra Pradesh
City: Hyderabad

  <     >