Beam Telecom
Prepaid connetion charged as Post paid

I took beam cable connection in Hyderabad in the month of July and the sales guy told me that this is a prepaid connection and I need to pay only in advance. If I don't want to use the internet next month, I don't have to pay for the same and whenever I want to use it again in future I just need to pay the money for that month and start using it.

Since I travel out of Hyderabad regularly, this was the best option for me as then I don't have to keep a track on monthly payments for my internet service and can reactivate it when I am back. In addition since this is a prepaid connection, I dint have to worry about any bills for payment and most importantly the sales guy told me that I am not required to inform beam cable if I want to disconnect as it gets automatically disconnected if it is not paid.

I was out of Hyderabad for 2 months and now Beam cable has come back to me with a bill for Rs 2000 stating I need to pay it. I have sent several mails to the billing department and even to the nodal office but no one has come to me till now.

Either beam cable is giving incorrect information to get clients or the sales guy is providing false information to get sales...

Regards,

Prakash Patodia

Company: Beam Telecom
Country: India
State: Andhra Pradesh

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