Beam Telecom/Broadband
Fully charged without speed as per plan

I opted for 10MBPS speed from Beam tele but from the Nov'11 end i was not getting the speed of 10mbps and always fluctuate. I raised my concern with beam and raised ticket, though the technical executive came but the problem was still continuing finally executive realized the problem is the with the beam cable coming to my PC. It was replaced with new cable line on 14thJan'12 after which i was getting complete 10mbps speed without any fluctuations. It took 2 months for this problem to rectified. But when i asked for waiver of monthly rent for this months as i was not given the service as per my package plan but charged for 10mbps instead of 512kbps.

I raised many complained and tickets with beam tele, but Beam customercare only know to create ticket and close without contacting me nor give the waiver.

Below are few of the ticket logged.

Ticket Registration - … you that your ticket number 4106373 has been registered. Account Number is 190802 Userid is …

4:51 pm

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Ticket Registration - … you that your ticket number 4064573 has been registered. Account Number is 190802 Userid is …

Jan 9

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Ticket Registration - … you that your ticket number 4050615 has been registered. Account Number is 190802 Userid is …

Jan 8

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Ticket Registration - … you that your ticket number 4040203 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:4040203 …

Jan 7

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Ticket Registration - … you that your ticket number 4018714 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:4018714 …

Jan 5

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Ticket Registration - … you that your ticket number 4010785 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:4010785 …

Jan 4

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Ticket Registration - … you that your ticket number 3945626 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:3945626 …

12/28/11

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Ticket Registration - … you that your ticket number 3882521 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:3882521 …

12/21/11

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Ticket Registration - … you that your ticket number 3755307 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:3755307 …

12/8/11

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Ticket Registration - … you that your ticket number 3719006 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:3719006 …

12/3/11

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Ticket Registration - … you that your ticket number 3653327 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:3653327 …

11/28/11

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Ticket Registration - … you that your ticket number 3352533 has been registered. Account Number is 190802 Userid is xxxxxxxxxx@gmail.com Ticket details for your reference Ticket No:3352533 …

Company: Beam Telecom/Broadband
Country: India
State: Andhra Pradesh
City: Hyderabad

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