Beam Telecom
Connection Not Provided

Hi,

I have applied broadband connection for 1-year package with Beam Telecom on 28th Oct and also paid Rs.6000 /- in the form of cheque. When I applied for connection, they said they will provide the service within 72 hours and till today (18th Nov) they have not given the connection. Everyday I am trying to call the marketing Executive, he never lifts the phone. Then I tried to call Customer Service daily, but I use to get the same response like my issue will be resolved in next 24 hrs. Also I went to the Office at Banjara Hills, Hyderabad on 13th Nov and they said that they will give connection by end of the day 14th Nov. Also the response given by Customer Service executives vary from one level to another.

Below are the tickets they have opened every time I reached to customer care.

1255639

1268391

1272322

1290197

1302836

1307853

1311792

1315305

1318655

1321631

1323656

1323702

1325446

1327162

1330311

I am vexed with Beam Telecom response and they never listen to our problem. Please take the necessary action if possible.

Thanks,

Venkata.

Company: Beam Telecom
Country: India
State: Andhra Pradesh
City: Hyderabad

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