Bharat sanchar nigam limited
POOR SERVICE FOR BROAD BAND ON TELEPHONE No.0240 2483659

By Broad Band service is not working since 3rd Sept. I am not getting ADSL Link. Unable to contact Complaint No 2485100 as most of the time it is engage and you get a recorded message.

Suspecting Modem problem, I sent my person to BSNL office and got modem checked. It was confirmed to be OK.Then they checked ADSL link and confirmed that There is problem in line and will be looked into. Then upto 20/09 no body turned up. I put up a complaint on Toll Free number 18003451504.

On 21/09, 2 technicians came from BSNL and informed that line is OK and you can test now. As I was having lunch I asked them to wait but they vanished.

I then checked, ADSL link was available but within 15 minutes got disconnected.

I again tried to book complaint on local no 2485100 and Toll free No 18003451504 but could succeed only on 23/09 and registered my complaint on local No.2485100.

Upto 26/09 nobody has turned up and my ADSL link is disconnected.

BSNL must restore the link immediately & waive the rental for the month of Sept 11 fully.

Also they must compenste me for the inconvenience & mental agony caused due to poor responce.

Dr. Mrs. Durgesh M Kothari

91 240 2483659

Company: Bharat sanchar nigam limited
Country: India
State: Maharashtra
City: Aurangabad

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