Bharti Airtel
Airtel broadband complaint for TBLR 0156276

Hi

We (Me and my roommate) have booked a Airtel broadband IMPATIENCE 1299 plan on 25/09.

The Airtel executive N.MURALI (FSO CODE: DS1104035) called us repeatedly and convinced to provide the airtel broadband connection within 3 days.

According to his information we are supposed to get the connection on 27/09.So we issued a cheque 0f 3897/- on behalf of bharti airtel.

The next day the cheque was encashed but we didn't get any communication either from Murali or airtel customer side.

we tried to contact Murali but the way he communicated with us is very embarrassing.so i communicated with airtel customer care.

but again the same thing happened and i got the next date for the broadband connection and the same process repeated for around 3 weeks.

Finally they told me that there is some technical problem and they can't provide us airtel connection, so i asked them to refund the money.

They lodged my request and replied to send back the cheque. But till now i haven't received any cheque.

As we were communicated regarding the connection within 2-3 days, so we have disconnected our existing connection.

Also as my money was blocked for such a long period i was not able to take any other connection by other internet providers.

so for around 35 days we faced heavy losses without internet connection.

Previously also we have faced the same situation with airtel and they returned our cheque but this time they told the same will not happen but infact this happened

If Airtel will treat the customers in this way then how can we trust on its service.

Still i haven't got my money and i suffered a heavy loss without internet connection from last 35 days.

So i want immediate settlement regarding my losses incured.

Regards

Premasis Patra and Soumya Ranjan Giri

9916762020

Company: Bharti Airtel
Country: India
State: Karnataka
City: Bangalore

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