Bharti Airtel
Modem faulty

I am user of Broadband from last 5 to 6 years and from last one month modem installed at my residence is not working properly though it has been changed with repaired modem.

I had requested to kindly provide new modem but nobody has taken care of the same.

Repaired Modem is not working and I was assured by your representative that the repaired modem shall be changed in 10 days. But when your representative visited today he again wanted to install repaired modem.

I told him to get new modem on this he told that new modem cannot be provided only repaired modems are provided. Write or talk to any body new modem cannot be provided.

His statement seems to be very offensive as he feels that he is boss and nobody is senior to him.

I am forced to write this mail to you to instruct your staff to do the needful.

With Regards,

ARUN NANDRAJOG

11/16 East Punjabi Bagh

New Delhi-110026

Company: Bharti Airtel
Country: India

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