Bharti Airtel
INSTALLATION CHARGES PAID AND CONNECTION NOT INSTALLED AND NOR GOT REFUND FOR THE PAID MONEY

Dear Sir,

We have applied for New broadband connection from BHARTI AIRTEL LIMITED on 16th of March I filled up the form and was provided with receipt of Rs 250/- as an installation charges.. I was told that your connection will be installed in 48 working hours..

I called up several times in Airtel customer care every time got the message that it will take time of 2-3 more days; on 25/03.. I regestired a written complaint in Airtel office Lobby 224.. Then I started receiving the calls that we have not received your complete documents. After giving the complete documents three times.. Got another call that we have received Installation charges from your side then I submitted the Receipt copy... Again for 5 days no one turned up I wrote one more complaint letter what was refused to receive by Airtel customer care office..

Again I received call from Marketing executive for what I have complete details saying Sir we are sorry because we were harassing you so that you take back your installation charges because we don't have extra connection in your area to spare.. So I got Relience Broadband connection and asked Airtel executive to reimburse my installation charges after that I received atleast 10-15 calls from Airtel to confirm for the reimbursement..

BUT From that to till date nor I go the connection and neither I got back my installation charges paid to Airtel..

Please take some serious action as to make your valuable customers not to loose believe in justice

Regards

Harsimran Singh Arneja

9871091453 & 9953828135

0129 - 3054482

Manager (Pempro Exports)

B 420 First Floor Front

Inderprastha Colony

Sec: 30 Faridabad 121003

Haryana India

Company: Bharti Airtel
Country: India
State: Haryana
City: Faridabad

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