Bharti Airtel Limited
New Connection cancellation/refund

We had raised a request for new connection in March for Broadband for which the Sales Executive got the form filled the same day and took advance of Rs 500/-.

The same evening, we decided to shift our connection from Delhi (01147147961) to Gurgaon and lodged the request to Cancel the new connection request. We got the confirmation call and were also advised that we'll be refunded Rs 500/-.

After following up, our Delhi no got shifted to Gurgaon (01244103966) which we started using and also paid the bill but to our amazement got to know that the Delhi no is still running and bills are being generated month on month. We have called their helpline nos for God knows how many times, got the confirmation calls that the Delhi no HAS BEEN DISCONNECTED but even as of today, after more than 2 months, we are still getting the Bills for the Delhi number.--Airtel complaint # 4579918.

Now to add to our horror, we get a bill of Rs 48 on 26th May against a totally unknown number (01244265784). When we call up the helpline we get to know that this number was activated for 1 month and hence the bill with the adjustment of amount that we've already paid at the time of filling up the form.(nobody had called us for installation and we were told that we'll be refunded the advance paid).--Airtel complaint # 204206816

Company: Bharti Airtel Limited
Country: India
State: Haryana
City: Gurgaon

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