BSNL Boardband
Poor Speed

My name is manu chandran and my land line number is 0484 2493743 and (mob:9995803632)...! i taken a new bsnl board band connection of 750 plan...! now it 1 month ago...! from very second days i gave complaints...! my problem is didnt get speed, the speed as per the plan is 512kbps...! i only get below 20 kb/sec downloading speed, just like a dial up connection...! and some times net will disconnected automatically...! i gave lot times complaint to 12678 board band customer care and my nearest exchange (njarackal, Ernakulam)...! from 12678 customer care they said, it is cable problem from my local exchange and they can only resolve this problem...! i directly complained to my local exchange...! nw they ressolved my SNR Down stream...! but still have problem in Line Attentuation...! still my Line Attentuation is above 50 db, from 12678 customer care they said, it should be below 40 db', then only your complaint will be resolved...! sir please take necessary step to resolve my problem...!

Regards,

Manu Chandran

Company: BSNL Boardband
Country: India
State: Kerala
City: Ernakulam

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