B.s.n.l broadband
Wireless Services Not accessible

We've been BSNL Broadband service holder for more than 2 yrs now. We've been paying Monthly rental of Rs. 800/- for unlimited broadband wireless services. Earlier we were able to utilize the service of wireless in entire home but since past 2 months when bsnl's modem became out of sevices, we requested bsnl to replace the modem with another instrument. They did change the modem but wireless service were not able to excess outside one room where the modem was placed. We put up the complain with bsnl service provider they came with another modem but the problem still prevails. We complained 100 times but none of them have been able to provide us the solution as well as no reply to our letter written to them with our complain.

We request you to help us in resolving this problem. They should not charge us for last 2 months of unlimited broadband charges we paid. We want a refund to the last 2 months of trouble we've faced as well as we need confirmation for the future whether should we continue with the service if they cannot resolve the matter then we need the refund of last 2 months and this month as well.

We've been affected with irresponsible management of bsnl of not replying to our letter or helping us with solution. Just buying time whenever we call them..!!!

My contact detail: Gargi Joshi - 26921956 (on this number we've registered out broadband service)

Company: B.s.n.l broadband
Country: India
State: Gujarat
City: Ahmedabad

  <     >