BSNL Broadband
AFTER MUTIPLE COMPLIANTS THE BROADBAND IS NOT WORKING

I would like to bring your attention towards the services provided by BSNL call center/ department. My internet of no 0141-2530750 is not working since 6.03.2010. I had made compliant 3 times and the position is still same i.e the net is not working. Every time I got a call and they misguide that there is no problem from our side and there is problem in my system/ internet explorer. I had checked my system and tried the same at some other net at my friend’ s home, the same is working properly. I had also tried another system at my net point, the same was not connecting. From both is these, it is clear that there is problem from the BSNL side. Three times their technician came but he was not able to sort out the problem. Finally last week the BSNL tecnician agreed that there is a problem in BSNL line. But they have not sotted out the problem till date. I am having all the compliant numbers with me.

Please take some immediate action as this is gross negligence from BSNL in terms of consumer service and direct the company to waive off my charges for this period.

Regards

Manish

09250918970

Company: BSNL Broadband
Country: India
State: Rajasthan
City: Jaipur

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