BSNL Broadband
Excess broadband usage charges

I have opted for the bsnl brodband plan 250 and paid the full one year charges in advance for the period 1st june to may on dated 08 june as per their demand note of even date. the plan was operationalised on dated 11 june. the user portal start showing the active plan as bb250. under this plan 1 gb freedownload/upload is being offerd by the bsnl. a alert message was displayed when i reached the 1 gb free limit. theafter i stop using brodband. the bsnl erroneously issued me the usage charges bill for Rs 683 by souo moto converting my plan to postpaid bb125. when full one year charges paid in advance the question of post paid does not arise. june bill was prepared on dated 4th july whereas advance paid on dated 08the june. the bsnl official does not pay any heed on plea.my telephone no is 2306144.

kg

Company: BSNL Broadband
Country: India
State: Uttar Pradesh
City: Ghaziabad

  <     >