BSNL Broadband
Internet discoinnected for more than one month

manish_stv
07-12-2012
22

Dear Sir,

I have BSNL broadband conection for 5-6 months, however despite paying all my dues ontime my internet connection is not running for last more than one month.

I tried following measures.

1. Lodged online complaints- No response and complaint status changed to resolved, without taking any action.

2. Tried on toll free no. 18003451500, but nobody is available to lift the call

3. Sent email complaint to mahanderjag16@gmail.com- CAO (TR), agm_cfa_har@bsnl.co.in- AGM (CFA), dgm_pdf_har@bsnl.co.in- DGM (CFA), but no response so far for last one month.

Following are the online compaint nos which are changed to RESOLVED STATUS without any action.

1008642473 0129-2439091 Technical 15-Jun Resolved

1008709016 0129-2439091 Technical 21-Jun Resolved

1008780008 0129-2439091 Technical 26-Jun Resolved

1008806672 0129-2439091 Technical 28-Jun Resolved

1008970989 0129-2439091 Technical 10-Jul Assigned to ITO

Kindly intervene and advise action to be taken, also I am keep on receiving bills without getting the service. Also request to penalise suitably to BSNL so that consumer doesn't get pain for such ignorance from service providers.

Request your responce ASAP.

Best Regards,

Manish Shrivastava

203, Mahesh Apprtment

Sector-21C, Faridabad

Mob No: 9971404999 / 9971403999