Acer ic 5616
Defective product

I had placed an order for ACER IC 5601 on 21st June order no.913538059. The product was supposed to be preloaded with Linux OS. However when received the product it didn't had an OS at all. The security seal was broken. On contacting the online store I was asked to contact the manufacturer i.e. Acer.

After exchange of several e-mails with Mr. Sourabh Srivastava sourabh.s@homeshop18.com, I received a email today on 26 July "This E-mail ID has been permanently deleted from our database. For any Product or

Order related query please feel to write to contact@homeshop18.com. We will be more than happy to help you. Team HS 18."

However the issue is yet to be resolved. The product is still lying unused...

Company: Acer ic 5616
Country: India

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