BSNL
Not connecting properly

Hi, iam Dinesh from Vijayawada, I availed BSNL Broadband Services. Initially, the linemen of BSNL had not connected the broadband connection to my landphone (0866-2577553), but, somehow, they managed and provided broadband service, but, gradually, I noticed that the BSNL service is not working properly and getting disconnected frequently. Due to said act, I also gave complaint to BSNL Customercare, registered the complaint and promised to set back my problem, but, it is very pity to say they even not attended the complaint for two days. Atlast, one of the executive visited and checked and come to a conclusion that the main reason for getting disconnected frequently is only due to wire, which was connected in parallel and he simply left without rectifying the problem. Again, on the next day, I gave a complaint to the BSNL broadband about the same one, but, it proved futile. Even the customercare service of BSNL is also not feeling responsible. I am working as Personal Assistant in A.P. Judiciary, while taking connection, they gave an offer that any Government Officer be provided 20% discount out of the rental, but, its funny to say that I am not getting any socalled discount of 20%. When they are meant to provide any service to public, they should be implemented correctly and properly with proper authenticity, if, they doesn't mean, they should not do like this. Being a Public Sector, they should not do like this. And, now also, I sent this mail from Netcafe, but, not from my home, this shows how this BSNL broadband services are concern to provide their services to the public at large.

Company: BSNL
Country: India
State: Andhra Pradesh
City: Krishna

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