BSNL
Internet connection problem

I have got BSNL broadband connection with unlimitted download. On April 24th my internet stoped functioning and I lodged the complaint on call centre (1504 toll free) on the next day but no action taken to solve the problem and they closed the complaint without solving my problem. After that I again complained 3 times and all the 3 times the complaints been closed without solving the problem after one week I called the exchange office and explained the problem and they assured me to solve the problem within 2-days. But no one came back. I have been calling the office everyday but they are not taking it seriously. Now its been 20 days over after I lodged the first complaint. The problem still exists.

I did not experience kind of service from any service provider till now. BSNL is one the worst service provider, I want to tell please do not opt for any of the BSNL connections, there are other private companies which provides short turn arround for any problem.

Company: BSNL
Country: India
State: Karnataka
City: Bangalore

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