BSNL
Excess Billing

To.

The Chief Accounts Officer (TR)/Central,

BSNL, Taher Mansion, Bentick Street,

Kolkata – 700001.

Sub: (1). 50% rebate on monthly Modem Charges, as promised during connection not available i.e. {Rs.50/- (Fifty) is being deducted per month as Modem Rental Charges instead of Rs.25/- (Twenty Five) for Broad Band Connection under Home 500 C Plan}.

Ref No: C.CEN/CV/09-10/3725, dt: 08/03.

Application Form No: MS/0154232

Tel No: 22641137.

Dear Sir,

(1). I am using the above-mentioned Broadband connection since 29/03. At the time of application there was an offer of 50% discount on Broadband Modem Charges (i.e. Rs.25/- instead of Rs.50/- for 2 consecutive years). Obviously I registered myself for this plan under Home 500 C.

However, I have noticed that I am being charged at Rs.50/- per month for “BB Modem Fixed Monthly Charges” (copies of bills are enclosed) instead of Rs.25/- as per the offer.

It is requested that this matter of excess billing may please be verified and sorted out at an early date.

Thank You.

(ANTHONY RAJESH GOMES)

Company: BSNL
Country: India
State: West Bengal

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