BSNL
BSNL New connection not given yet

Dear Sir/Mam,

My name is Vikram, residing in west k.k. Nagar. I applied for new BSNL connection on 25th of last month 2010. I paid an advance amount of Rs 500 to Mr. Parthiban who came for collecting the money. This guy came from the BSNL shoppe code number 20393 (located opposite jayachandran textile, T.nagar, Chennai)

Phone number: 044-24340004. When he collected the money he said that i will be getting the connection with one week but now it has been more then two weeks, no one yet called me for installing the new connectiong. I contacted them yesterday for getting the updates but i got vey bad response. I spoke to Arul (9677172009), this guy is taking care of all the billing and for further communication. I asked him to refund the money if BSNL is not able to give connection, But he started to use bad language. He says he cant give me the money back and asking me to wait for 50 to 100 days. I couldnt belive that an goverment organization like BSNL employee is behaving like this to the new customers. I had totally lost the faith on BSNL. I dont mind in waiting for the connection, if he would have informed me whil getting the money about the delay, i would have gone for some service. but he said every thing would be taken care and now balming the exchange people for the delay. I called all the bsnl exchange people near to my area, itseems no one got my application. I would like to know how i could proceed further. I need my money back. Kindly contact me at vikram.j210@gmail.com.

I request BSNL management should take action on these people who create bad name to their organization.

Thanks&Regards

Vikram

Company: BSNL
Country: India
State: Tamil Nadu
City: Chennai

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