BSNL
Snl 3 g speed

Sir/Madam,

I have taken a new BSNL 3G connection couple of weeks back from BSNL office near Statue Jn, Trivandrum. The speed offered was around 3.1 Mbps. I enquired about the 3G signal strength at Manacaud/Sreevaraham area and the reply from the 3G enquiry divsion was that the signal strength is too good within city limits and i should be getting assured browsing speed. They don't even bother to give a demo of the product at our place.

I purchased the device last week and tried using the connection. I was really shocked and disappointed to see that the speed i was getting is just around 250-300 Kbps. The signal strength is also very bad. I checked with the same device at Statue office and the signal strength is very good. Hence the problem is with the 3G tower at Manacaud/sreevarahom area. I request the concerned authorities to look into this issue and take the necessary action at the earliest so that the customers will be getting the assured speed offered by 3G.

Company: BSNL
Country: India
State: Kerala
City: Thiruvananthapuram

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