BSNL
Billing me with incorrect charges continously for three months

Dear Sir,

I'm a BSNL landline user. I have the broadband connection as well.

Since the change in the billing system, I've received three bills and all have had wrong charges in the due amount.

I've been charged with the security deposit thrice when the security amount should have been charged only one time as this is a refundable amount.

I submitted a written complaint which was misplaced by the billing office. Even after going and complaining personally in the main billing office the problem still continuous.

I'm also a govt servant so it's very difficult for me to take out time to go to the billibg every time.

This is very negligent on the company's part, i'm not the only customer suffering from this problem. This is a very big trouble for many more and cant be accepted any more. Either this should be amended or we should be provided with a satisfactory explanation as in why a billing mistake is being carried out continuously for three months.

Highly Troubled consumer

SANA QAMAR

bsnl a/c no. 1005762069

customer id 1005656181

Company: BSNL
Country: India
State: Rajasthan
City: Jodhpur

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