BSNL
Unexpected excess bill

Dear Sir,

I have bsnl broadband connection with 550 combo rural housing plan. I have paid approx. Rs. 650 (including modem charge Rs. 50) per month. But, this month bill came Rs 14000/ for using only last month. I went to office and ask them how it is possible. They checked online and told me that internet bill was showing you used and you have to pay. They did not listen any other things.

My internet plan is showing that it will never come Rs. 1000/. I know that I never used what they are showing? What will I do now? Whom will I complain? How can I pay Rs 15000/ for only last month) Please let me know what to do now.

Regards,

Dhananjoy Dhara

09903479496

Company: BSNL
Country: India
State: West Bengal
City: East Medinipur

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