BSNL
No resolution after repeated complain

I registered for a complain for my interrupted BSNL broadband connection repeatedly. Even I sent a mail to one of the senior officer, but still there is no feedback from them. Following is the mail text.

From: adaita behera [adaitabehera@gmail.com]

Sent: Sunday, November 06 10:33 PM

To: sghosh@bsnl.co.in

Cc: adaita.behera

Subject: Disappointing service of BSNL broadband.

Dear Subhendu,

This is a highly disappointment letter regarding the BSNL broadband service.

I am facing the following problems with my connection since last two weeks.

1. Frequent disconnection (on an average of every 15 minutes) 2. Some times completely out of order of the service (ADSL link is down) 3. Very slow connection, (speed test shows 100 kbps bandwidth, where as I opted for 512 kbps. in initial days of the connection the speed test was showing 500kbps to 550 kbps) 4. No resolution even after repeated complaints.

5. Since last 1 week, I am enquiring the status of my complaint, and getting the same answer (It will be resolved in 24 hours)

Kindly take proper action for the resolution of the above issues, else I need to go ahead with termination of the service.

Best regards,

Adaita Kumar Behera

BSNL Phone number: 25237335

Bangalore,

Murugeshpalya,

Karnataka.

Kindly help getting my issue resolved.

Company: BSNL
Country: India
State: Karnataka

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