BSNL
BSNL Poor Customer Service

My name is Mohammed Khan, and my landline number is 020 – 24224786. On Thursday, I called your toll free number 1800 to register a complaint against the broad band as it is not working. I was told by one of the executive that with in the next 24 hours one of our executive will call you back. I waited for more then 24 hours and as usual no one called me.

I again called customer care and was given some stupid number and it was ringing and ringing but no one bother to answer.

Finally, I again called 1500 and check the status of my request. The IVR said that my request is still pending. I am very upset with the kind of service BSNL is providing to their old customers.

Your earlier response and favorable consideration would be highly appreciated.

Thanking you,

Mohammed Haseeb Khan

Company: BSNL
Country: India
State: Maharashtra
City: Pune

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