Bsnl india games
Unsatisfactory services

Dated 12.11.2010

BSNL Customer service called me on 25.10.2010 onwards many times to set the Free Games service for one month plan. My 10 years old son told him to call us after 7.00 pm as we'll reach home at or above 7.00 pm. So he catched us on 27.10.2010 explained very patiently about the Free plan and installed too. He also told they'll call us after 15 days to enquire the service. But on 15th day (12.11. Friday) a lady call us on 6.00 pm by telling this is the last date if you are not interested to continue this service you should go to ACCOUNT and cancel otherwise we'll be billed for Rs.200 for the games plan.

As soon as we reached home we tried to contact to consult with them about this. But their Toll free no.18004250500 doesn't exist. Just before called us land line Number also in engaged tone.

They have called us to tell about the plan after 7.00 pm. But when we want to know about cancelling process, we couldn't catch them.

And we couldn't uninstall the GODplayer from our pc too.

We don't know how to cancel the plan and uninstall we are confusing about whether we 'll press any wrong option.

Company: Bsnl india games
Country: India
State: Tamil Nadu
City: Madurai

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