BSNL Medavakkam
Internet Broad Band frequent Failure

It is sad and very unfortunate, in spite of my repeated complaint, Internet connection is getting failed frequently and no solid action taken from BSNL to help their Customer.

I am really sorry to know the unhelpful attitude of all though there are several GMs, DGMs, .DETs, AEs, Nodal officers, Grievance officers etc. No one is taking any responsibility to rectify & find out some solution for trouble free internet.

Whenever i make complaint, I am getting different version from various BSNL Officials like:

1) Cable Fault

2) System Failure

3) Server problem

4) unauthorized digging of trenches

5) Different cable connections for different people

But no one takes little responsibility to find out "WHAT IS HAPPENING IN MEDAVAKKAM". Some people neighbors are not having the similar problem. Why only particular residences are getting affected frequently?

I feel, it is a SHAME and bad example for poor performance & unhelpful attitude of BSNL

Company: BSNL Medavakkam
Country: India
State: Tamil Nadu

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