TATA Photon Plus
Support team is not helping

My tata phone plus number is not working since 11th march. I recharged with 700rs for unlimited access for 30days, but it stopped working on 11th, I complained at customer care on 14th march first time, but they didn't response. after that I complaint many times, but each time, they gave me 24hrs resolution time, but nobody call after that. Then I visited their technical centre in Gurgaon, Sahara Mall. But that guy also didn't solve the problem, but raise a new complain. after that I received one call, and customer care person asked me to again at technical centre for some programming of device. I visited again at Noida centre, I sit there aroung 1 hr, but the executive couldn't help me, andsaid, he can't help. but didn't tell me. and most probably closed my complaint.

Since then I am calling each day to customer care, but they are not helping at all. just raising a new complain, and giving me 24hrs more. there is no other way to complain.

I am thinking to go for consumer court for the same.

I will never recommend tata photo to any other person..

Company: TATA Photon Plus
Country: India

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