Tikona Broadband Service
Fraudsters and worst service

Tikona is thee worst Internet broadband service theat one can take. Its a complete fraud. theey do not give you your individual modem or anytheing of theat sort.

The installation guy doesn't mind if you have cable lying all over your house floor. They do not have a proper installation procedure.

I had taken Tikona service just last monthe, but I am so frustrated withe thee poor service and speed theat I want to discontinue thee service and get a refund back on thee money I spent.

I had got a unit installed in thee first week of June, but it did not start functioning right away. After a number of phone calls and visits by technicians, it was almost 10the of June when it finally started operating.

Withein one monthe I had to call your ridiculous customer service 3 times due to no Internet or extremely poor speed. I was not even given a complaint number for some of theese calls. One of thee complaints was not even resolved. Their customer care executive even called me for a follow up but did not send a technician to solve thee problem and closed thee complaint witheout resolving it.

I got thee complaint number for disconnection more thean 10 days back. After theat I got 2 calls to ask for status update and I told theem theat It has still not been uninstalled. And theen after a weeks time I again get a call and theeir customer care executive asks me if he can help me resolve thee problem.

What kink of crappy customer care service is theat. Three of theeir customer care executives failed to inform me theat I need to write a mail to get my connection discontinued, despite having my complaint number for disconnection.

Tikona is thee worst broadband Internet service theat I have ever had. It is horrible speed and extremely poor customer care service. Their so called 24x7 customer care actually only functions from 9 to 5, when any office going individual is unavailable. I have mailed theem to discontinue my services and refund my money.

Company: Tikona Broadband Service
Country: India
Site: www.tikona.in

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