Airtel GPRS
Airtel GPRS disconnects after every 3-4 minutes of connection
- 06-01-2008
- 107
I've been using Airtel GPRS for almost an year. Things were working fine and I was happy with the service. But since the last 2 months Airtel GPRS disconnects automatically after 3-4 mins of being connected. I spoke to Airtel Customer Care and after making almost 10 calls they could give me the exact cause - that Kalyan-Dombivili are weak cell sites and so GPRS has connectivity issues in these areas. I spoke to a senior exec - Vandana in the GPRS helpdesk and she said there is no ETA for this.
Airtel stands to lose its huge customer base if the response is so unclear.
Company: Airtel GPRS
Country: India
Site: www.airtel.in