BSNL Broadband
Poor service, worse customer service

BSNL Dataone is one piece of shit Broadband service period. For the first 3 weeks since I signed up, I got no service or extremely frequent disconnection. No Customer Service number for Pune. The "toll free" number was always busy. I finally called on the number they used to call me, in order to establish a connection when I had made an application. Every time they would ask me the nature of problem and take down my details and promise me some action. Things moved only after I threatened to terminate the connection and make a formal complaint. Even now, I have slow internet speeds, frequent disconnections or no connection at all. I got disconnected 3 times while writing this complaint.

I will not recommend this Broadband service to anyone.

Company: BSNL Broadband
Country: India
Site: bsnl.co.in

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