Bharti Airtel Limited
Non refund since 150 days

I Pavan Shah residing at 202 Jessore Road, Shyam Lake Garden Kolkata (West Bengal) had applied for a Boardband Internet Connection on 09-04 Vide REC No.195053 and Sef No.0046494 and your executive Mr. Subhra Kanti Das. Subsequently i was informed your Mr. Subhra Kanti Das

that they are not able to provide Broadband Connection at my premise due some technical problems, and he said that i would get my refund cheque within 15 working days, but sir i think it is almost 150 days.

Yesterday i happened to call your Customer Care at 033-44441111, unfortunately the call might have been transferred to your Delhi Unit. The customer Executive at Delhi Mr. Kunal was very stubborn and not trying to listen to my querying fact he said you should call kolkata branch. Now my Question is that I had applied for Brozdband Connection to Bharti Airtel not to the kolkata, although i called your kolkata phone number if it is transferred to delhi is it my fault. Is this the service of Bharti Airtel Limited.

Lastly, i would like to know from your company that this what the service Bharti Airtel is providing to the customer. Why we talk about 3G Spectrum etc... 0etc... when the company is not able to provide refund cheque for 150 days. It is highly unexpected...

Company: Bharti Airtel Limited
Country: India
Site: www.airtel.in

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