DNB
No information on my application

Dear Sir Madam

Hello!

I want to inform you that one of Airtel sales executive from Bangalore has cheated me and I may launch legal action if its not resolved by Airtel.

I have filled an application form (TBLR0052729) for Airtel Broadband connection through sales executive (Raffiq) and paid him Rs 1000 through cheque. After continuous follow-up with sales executive and a formal complain on Airtel customer care number 12190 (SR130140994) on 18th Jan I received call from Mr Lokesh (Ph: 080-41285260) on 8th Feb stating that there is some problem with rate plan I selected. He is not sure and neither has any solution. To my surprise he even don't know who is the sales person who collected my application form (I am surprise to know that AIRTEL doesn't have any process to track ownership of application forms). I gave him Mr Rafiq cell number 9740990153 and he said he will follow-up on this. Since then, I am continuously calling Mr Lokesh and Mr Raffiq but no answer.

I placed formal request for new connection to cheque feasibility of Airtel connection before leasing the place and I was told that connection is availble and will be provided within 3-5 working days. Mr Raffiq visited my place to confirm availability before he collected application form and cheque from me. I am using Airtel connect in same building from last 3 years on my person name. I am not sure what is wrong this time but I am suffering from loss of business due to delay in Airtel connection.

It is clearly a cheating case and I may seek legal action against involved parties. I have no intention to harm Airtel reputation or careers of marketing executives. It is serious and I will make aware all the existing Airtel customers and prospects through newspaper and media putting all this facts and demanding legal enquiry against cheaters.

I need your co-operation and help to get connection ASAP.

Thanks and best regards

Bipin Patel

Cell: 91-9900149656

Company: DNB
Country: India

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