Ebay India
Ebay India - fleecing customers by luring them with special promotional offers

Ebay India - fleecing customers by luring them with special promotional offers and subsequently finding an excuse to make the offer void!!!

When i was unable to apply the special big daddy promotional offer coupon code to a transaction i called up the ebay customer services (5th June '12) and was informed that there is a problem with the server. The service executive Ms MAYA, asked me to proceed with the payment against which, she took down a request to process the promotion herself... I WAS PROVIDED WITH A DUMMY SERVICE REQUEST NUMBER, which i discovered when i subsequently followed up on 12th June as Ebay Indian COERCED ME INTO MAKING A TRANSACTION. I escalated the matter to the floor supervisor Ms. BABUL DEY on 12th June and am yet to hear from her, nor was a proper escalation procedure explained to me. Subsequently, to my great surprise, i learnt from the ebay india facebook page, that 'coupons are not applicable' for that item... Why wasn't this explained explained to me at the time of transaction? Why was i given a dummy SR number? Why haven't i received communications from ebay on the matter? Why haven't my call to Ebay India on 5th June being referred to?

Ebay India lacks credibility and their customer services lack integrity!!!

Company: Ebay India
Country: India
State: Andhra Pradesh

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