Ebay India
Item paid for and not delivered

Dear Sir,

My Details are

EBay id: johni3580

Paisay pay id: 29477664831

Item # 260802266774

Courier Name: Singapore EMS

Airway Bill Number: EX001892471SG

I was supposed to be shipped the above Item from E-bay. I made a payment for the same on 20th July ' 2011. I was expecting the shipping details to come up next day. No body cared. Only on 23rd when i went to inquired with the seller, the seller put up with some shipping details. All details were getting updated till 26th Jul' 2011 on the shipping website. After that there were no updates about the item (what/where). The last update was that it was given to an airline.

The AWB # does not give any details about what the item is and to whom its being shipped too. I have no idea if that is my item and is being shipped to my address.

On payment the item location was New Delhi but the seller has put up an AWB # of Singpore EMS, meaning its being shipped from Singapore - THIS IS TOTALLY WRONG!

Its been 17 days since no update on the parcel (item). I checked with the seller and each time he mentions 2 more days please etc. I mailed e-bay 3 times but no email reply. They called me one and checked with me if i was willing to wait for another 2 days. I strickly told no as i had already waited 21 days for one parcel which was supposed to be shipped from New Delhi to Pune (And should take max 3 days). Still no action by E-bay. They are ignoring their own policies and unnecesarily working in favour of the seller who is not bothered to deliver any item.

I am still hoping that e-bay will take action quickly against the seller and refund me soon.

Thanks,

John

Company: Ebay India
Country: India
State: Maharashtra
City: Pune

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