Ebay India
FALSE EBAY AND PAISA PAY PROITECTION

I had purchased Epson home projector from ebay India with my id nani52k from seller 12c world and paid amount of Rs. 82450 on 1st of Jan. Paisa Pay ID : 28115767779. They informed that the product will reach me by 22nd Jan but I did not received in time. I got the product on 24th Jan. When I opened the product there was no lamp inside the projector. I had complained this to ebay and the seller gave me a message that he will take care and ebay will solve my problem. From then I was sending messages to the seller but no response. I requested the seller to send my original lamp but he did not respond. I had put a claim regarding this to ebay. Almost 20days passed and on 13 the Feb, the claim adjuster told me to send the product back. I had gone to Blue Dart and DTDC courier person to send it back to the seller. They asked the tin number of the seller to send the item. So I informed this to ebay that I want tin number but they have not given. After 3 days the ebay sent me mail stating the claim was closed as I did not return the product back. How can I send the product back without tin number of the seller? I asked them for my original lamp or repayment of the cost of my lamp. But ebay did not keep the commitment of paisa pay protection and cheated me. I want the company to provide my lamp or repay the cost of the lamp.

Company: Ebay India
Country: India

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