Reliance Broadband
Harassment for payment

Dear Sir/Madam,

I was a subscriber of Reliance Broadband, for their wimax connection with cousuner number (369314541060) in bangalore.

For months I faced lot of difficulty with their pathetic speed and harassment from their collections department for payment of bills.

I have following complaints against them

1. My speed was very low. I had taken 300kbps and I used to get download speed of les than 10kpbs. I had several complaints without any result.

2. I used to get call for payment of bills from 15 of everymonth for a bill which had due date of 1 or 2 the next month.

Fed up with their service I asked for immediate termination of service, for which they had given me complaint ids (98816104), (98747182). I had asked for termination before 21-May.

After that they didn't collect the Modem and antenna from my place for some days. After making calls to them they came and collected on 05-Jun with reciept.

Now they are harassing me for the payment of one month of broadband charges June), without me using their serivices for single min during that time. I didnt even login to their services.

Initially they said, there will not be any charges since the delay is from their side to take the Modem and antenna and now they are harassing me for payment of on full month.

Kindly look into the matter, as I am facing harrassment from their calls and mails.

Thanks

Company: Reliance Broadband
Country: India

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