Fashion and You
CHEATING CUSTOMERS NOT DELIVERING THE PRODUCT

NON DELIVERY OF PRODUCTS ORDERED

I WOULD LIKE TO OFFICIALLY LODGE A COMPLAINT AGAINST THE DELHI-BASED ONLINE STORE 'FASHIONANDYOU.COM'.

IT HAS BEEN MORE THAN 6 WEEKS SINCE I HAD PLACED 2 ORDERS ON THEIR SITE; THE FIRST ORDER WAS DELIVERED BUT ONLY PART OF IT WAS DELIVERED WHEN I PAID FOR 2 ITEMS.

THEY CALLED ME VIA PHONE: TO DELIVER THE PRODUCT OR REFUND WITHIN A WEEK.

BUT THEY DON'T REFUND THE AMOUNT NOR MY SECOND PRODUCT HAS BEEN DELIVERED.

THEY OWE ME MERCHANDISE WORTH Rs.1200/-

BUT NOW THEY REFUSE TO GIVE ANY EXPLANATION AS TO WHAT HAS HAPPENED TO THE ORDER JUST MAKE FALSE REASSURANCES THAT THEY WILL CALL AND SORT IT OUT BUT IT HAS BEEN 5 DAYS I STILL HAVEN'T RECEIVED ANY CALL FROM THEIR CUSTOMER CARE DEPARTMENT.

THEY ARE NOT REPLYING TO MY CALLS NOR EVEN MY EMAILS.

THE EXECUTIVE NAME IS ANAND.

Company: Fashion and You
Country: India

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