Fashion and You
Partly delivered the order and now not replying properly

The company sells various products online and put some products for INR 0 sometimes for promotion. On 12th May I got 3 bottles of Ferrari perfume 125ml in the same offer. order no. 419071. on 13th May I received a confirmation call from the company for 3 bottles. I have the message over cell phone stating that the order has been confirmed. On 26th May I received the courier having just 1 bottle with invoice mentioning 3 bottles. I took delivery as returning stands order cancelled. On contacting, they agreed that they have delivered only 1 bottle and can't deliver the other 2 as there was some technical error with the site while ordering. I have never been communicated about this between the date of order and the communication I started. Neither there was any such information displayed on site.

And now not properly replying to mails. I have the screen shot of the order which is mentioned by the company as delivered. Complaint no. 76359

Kindly Help

Thanks and Regards

Ankit Gohlyan

9891615501

Company details

Fashion And You

Corporate Office

Smile Group Building

Plot No-426, Second Floor,

Phase-III Udyog Vihar

Gurgaon, Haryana

Company: Fashion and You
Country: India
State: Delhi

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