Fashion and You
Refund

Dear Forum

I would like to file a complaint against fashionandyou.com.

I places an order on August 31st with order no 799666 which was not properly places and amount has been deducted from my account. I called fashionandyou.com and they tell me to submit Bank Statement. I sent them the transaction id and the scan copy of the transaction details on 2nd October. Then I called them again and again and they kept saying that refund will be generated within 24 hours, or 36 days or 72 hours. Now today on 18 Oct I called them again and they are saying that refund has been send to your account but no refund is submitted in my account. After a long talk they promise me to send the transaction within an hour and till now they didn't send me any information. Only send me 2 mails of any transaction reference.

Now I would like to file a claim for the harassment, time and for the money that i have invested.

So Please take some action and revert me on a urgent priority basis because I am waiting from last 1 and half months.

Regards

Ila

9720429628

Company: Fashion and You
Country: India

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