FashionAndYou.com
Order not received

Fashionandyou.com order #356303

On 15th of April I bought 8 products from FASHIONANDYOU.com by paying for the same using my credit card.

The company policy mentioned on the website states 'We deliver your merchandise in 3-4 weeks from the date you place an order on our site. ' which means, I must have received all the products by 12th of May.

But I have received just 3 of the 8 products and I am calling the customer contact team (91-120-6739999) every alternate day and every time they give me another timeline, asking me to wait for another couple of days. last time they told me to wait till Friday 20th of May to receive the products. But when I did't received my order, and I called up again today (23rd o May) they told me that they have't received the products from there vendor and wait for another week for dispatch of the products and another week for delivery of the product (to deliver from Gurgaon to Delhi which is 45 km away they need a whole week).

When I asked them about the company policy of delivering the products in maximum 4 weeks and what extra they can provide me in this case as I have't received the products even after 5 weeks, they just said sorry and when I insisted to talk to there supervisor on this matter they disconnected the line. Now I don't believe that they will deliver the products even after 2 weeks.

Company: FashionAndYou.com
Country: India
State: Delhi
City: North Delhi

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