Hathway internet service
Connection Problems

I have got a new IBM server around 2 months back. Since then every morning when i start the machine, the internet does not work. I have to call Hathway and get the binding cleared. This is a process I have to ritually follow every day to get internet activation.

On binding clearing the internet starts working. I have requested Hathway to depute their technical person and get the problem resolved, however there has been no response on the same and the answers I keep getting is that "there is some problem with lan card of my comp" Am wondering in such a case why should it work after clearing of binding.

The call centre people are not at all supportive and not willing to transfer the call to their superiors or somebody who can resolve the issue permanently.

Mitesh Shah

Company: Hathway internet service
Country: India
State: Maharashtra
City: Mumbai City

  <     >